Atraxia -arvostelu

I am a German citizen,

I have been to this clinic twice, had dental implants and prosthetics. My overall impression was negative, with the exception of some of the clinic staff (the prosthetist, the translator Nailya).

Everything would be fine if they did not deceive, but they deceive at every step.

Those who contact them should carefully read the contracts and money.

They treated me simply inhumanely, deceiving me at least 5 times.

So,

– the hotel ”Park Inn by Radisson Istanbul”, which they offer supposedly for free, does not have opening windows.

In October 2023, in a 2-bed room (8 sq.m.) it was 30 * C, I asked to change the room, but I had to go to the hotel opposite (IBIS) for 70 euros / night.

– one implant did not take root, because the surgeon did not screw it into the bone properly (there is an X-ray).

– the second time I came myself and asked Hamza for a term, I was accepted, I paid 2000 euros, but they refused to take me to the hotel (up to 5 km).

– Hamza included 4 days of accommodation in a hotel in the cost of my trip, where I did not live.

– they planned to put 12 crowns on 6 implants, but one implant did not take root and they ”put” 11 on me. After the installation, I counted only 10.

– they refused to transfer me to the airport, I paid 60 euros myself.

– I told them to give me an abutment for the implant they put in, but they sold it to me for 50 euros.

– the young tall manager was very unfriendly, rude, despite the fact that I was old enough to be his father.

I repeatedly proved to them that they ”cheated” me for at least 400 euros, but without an answer.

In addition, consultant Mansur, when I asked to count the number of crowns in my mouth on an x-ray, started swearing at me. Later, some unknown person called me, saying that he was Mansur’s brother, and began to threaten me with violence.

Today, more than 4 months have passed since they changed my implant and I am not sure that it took root. I wrote to Mansur that I constantly have pain in this place, but I still have not received an answer.

I categorically do not recommend contacting this clinic for implantation and prosthetics. I think that most of the ”positive” reviews were written by them themselves.

The main thing in this clinic is to take money from you on the first day, and then do whatever you want.

Please note that they do not give you any contracts with all the obligations and it will be very difficult for you to prove it.

I did not write this complaint for a long time, I thought that they would return the money and apologize, but so far, no answer, not a hello.

And also, check the bill they present to you, in many cases they include a ”free” hotel in the price of implants and crowns.

Do not go to them, because in Turkey there are many other companies with real experience, and with lower prices.

P.S.

For me

– ”Medigma” implants cost 450 Euro/piece, for others up to 350 Euro,

– sinus lift for 500 Euro per side, for others 350 Euro,

– zirconium crowns for 180 Euro, for others 150-160 Euro.

Atraxia is an expensive and dishonest MOUSETRAP.

I am writing one week after my surgery. I got good information before the operation and how the procedure is in the Clinic. I received and honest information before start of the surgery.

There were a team of 4 all the time during the surgery and some would come and check from time to time.

I would have been happy if I could have gotten more detailed information about the day of the surgery. I didn’t eat breakfast and they served a juice and a cake which was good but not sufficient for the whole surgery duration. We didn’t have lunch break and the total surgery duration was approximately 7 hours. My blood sugar went down which in turn made some uncomfortableness during the process.

Overall, as of now I am greatfull for their services and I will write when I get result after 8 months . Thank you Samia and the team.

Dr’s Aleyna and Dr Mashoun are wonderful they take excellent care of you the tasty meals are great when its break time I had my hair transplant there they used anesthesia it was a little painful but the end result was outstanding thank you guys my baldness days are long gone

I have done my transplant there on June 11 ,I am satisfied.Mr Dawood helped me through out the process.the important thing is, he was honest whatever he explained to me. Recommend to everyone

I Recently Had A Hair And Beard Transplant From Atraxia Clinic And Couldn’t Ask For Anything Better.

From The Moment I Was Contacted By The Clinic Till The Very End Has Been Nothing But Professional.

10 Outta 10 Thanks Dave And The Team !

I have good experienced when i went to the clinic to make beard transplant. The service was good and affordable for the price

Very friendly and professional staff

I am very satisfied with all the services they provided

Great job ,thanks for all the team work .it was a good experience i like it thank you soo much

I had an excellent experience with the Atraxia Clinic team.

I really loved the service and the clarity of all the recommendations made before proceeding with the treatment.

I congratulate them for their professionalism and dedication to ensuring a better customer experience.

I had Botox and a skin booster, and the results have lasted well over time.

See you soon for a new experience

And bravo to the all team.

Atraxia: The Nightmare Clinic

I’m an American and I can tell you i had high hopes for this trip.

Services: Horrible transplant that is uneven and bad coverage. Not what I wanted at all. Told me once I was there that they couldn’t do a difference service I asked for. Horrible planning and communication. Seemed like the staff were in a rush to leave for the day and didn’t give me the service quality and coverage I paid for. It’s so poorly done, it’s not even funny. 6 people in a small room basically bullied me what they wanted to give me without knowing the amount of grafts that could be taken. Awful job.

Gastric sleeve: Left in agony without post op pain meds for almost 24 hours. Worst pain ever.

Customer service: Male sales rep charged me upfront for transplant services and thus tried to overcharge me for work that was not completed (bad quality for what was done).

2 sale reps (photos attached) were disrespectful to me and would stare while talking about you in Turkish language.

Unfriendly staff. Nurse in hospital threw a plastic vomit container at my head while in post-operative surgery for second procedure. She also refused to give me pain killers when I was in agony in post-op. Her response “there will be pain”. Just mean and nasty, didn’t even say hi to me.

The younger nurses and order lies were nice though. The Dietician was kind and knowledgeable.

Female translator did not attend to my complaints and only cared about “Say good things about me in your review”.

Local driver was rude and interrupted me when I spoke to people.

One of the sales reps (pictured) bust into my hospital room without making sure I was clothes, turned on all the lights and opened window to say it’s time to go. Very rude and inconsiderate.

The medical coordinator: didn’t communicate with me about what services could be offered. Did not tell me times of when things would take place. Promised me I would not have to pay taxes and fees for services but that was a lie.

Amenities: First hotel room had a broken AC.

My assessment: this clinic is low class and doesn’t know the right hand from the left hand. Worst trip of my life. Unorganized business, unfriendly staff, lies, and cruelty. They will spring things on you last minute and confuse you on purpose. I wouldn’t wish this experience on anyone. For American travelers, go to London or Mexico etc. They actually care about people outside of their culture. Forced to do a “positive” review video with the doctor after and was fed the words to say. Imagine if I refused and was considered an aggressive black man in Turkey.

Horrible experience!

0 Stars

My experience at Ataxia was good. Maya maintained good communication always, and post-surgery, she has been taking good care of me, and has solved all my doubts.

As of now, I’m two and a half weeks from my surgery, and I can’t wait to see how my progress goes. Keep tuned!

The best clinic in Istanbul where you can find both experience and beauty together, they do care about patients care and satisfaction, I would recommend it to everyone, from New Zealand